What is your return/exchange policy?

Any product can be returned for store credit or exchanged for a different size (if available) within 30 days of order receipt. All returns and exchanges must be in the condition you received them.

Items returned will not be refunded shipping costs.

My order was returned to sender or sent to the wrong address. What do I do?

Please notify us. We of course will know when the package returns. If you entered your own address incorrectly, you will be charged $5 to reship the package.

If your package was mailed to the address you entered at checkout and that is incorrect, we will provide all information relevant to your order so you can contact USPS to see what you can do.

I was sent or ordered the wrong product or size. What do I do?

Please notify us! We will work to solve the problem as quickly as possible, sending you a prepaid return label to return merchandise with. This happens from time to time — we are all human.

Are your clothes true-to-size or should I order a size up/down? Do they shrink in the wash?

Our clothes do shrink slightly during the dyeing process (about half a size). They are triple washed after the tie dye process. Tie-dye care instructions are included on all labels: wash cold with like colors, no bleach, dry on low. Generally 100% cotton.

Some items like Button Up Shirts have odd sizing — we recommend sizing up to avoid having to return.

Which products are ready to ship?

Most products are ready to ship and processed within 1–2 business days, tie-dyes included. Some products require additional production time:

• Printed Tapestries — ~5 business days
• Koozies — ~3–5 business days
• Neckties — ~3–5 business days

We print products ourselves at our facility in California.

How can I keep up to date on sales and new products?

Follow us on Facebook and Instagram for sales and new arrivals. You can also subscribe to our newsletter at the bottom of any page.

What is your shipping policy and costs?

We ship from our warehouse in Northern California. Standard shipping in the U.S. is a flat $5 rate, typically delivered within 3–5 days. Priority Mail is $10, typically delivered within 1–3 days.

*Delivery times depend on location, USPS workload, and other factors.

Do you ship internationally?

Yes! International orders are sent at cost and may include a customs fee depending on your country.

Still have questions? Email us at sales@jamminon.com or call (702) 518-3142.